TECHM8 Staff Portal

Choose the workflow you need.

Start from quote and intake when the customer already knows the device issue, or open problem solving when the job needs diagnosis steps, activation help, or guided troubleshooting.

Quote Desk
Pricing + Intake
Problem Solving
Guides + Quick Fixes

Staff Entry

Use the pricing side for quoting and booking repairs. Use problem solving when the device needs step-by-step instructions before you can quote or complete the job.

Quote

Open Quote Page

Search repair prices, confirm the selected issue, and continue directly into the intake workflow with the customer and device details prefilled.

  • Brand / model / repair selection
  • IMEI lookup and Apple A-model search
  • Continue into workflow intake
Enter Quote
Problem Solving

Open Problem Solving

Access simplified internal guides for activation, startup, common Windows issues, and other diagnosis tasks that staff may need at the counter or on the bench.

  • Internal repair and troubleshooting guides
  • Simplified step-by-step instructions
  • Quick reference for common jobs
Enter Problem Solving